Terms that govern your use of this website and our service engagements.

1. Agreement and Acceptance

These Terms of Service ("Terms") form a binding agreement between you and yuanfanzhituo ("we," "us," or "our") that governs your use of this website and any service engagement entered into with our team.

By accessing the website, submitting an inquiry, or signing a service agreement, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not accept any part of these Terms, please discontinue use of the website and refrain from requesting our services.

2. Description of Services

yuanfanzhituo provides business-facing services, including:

• Product planning, sourcing coordination, and delivery support.
• Service operations consulting, onboarding design, and after-sales routines.
• Digital implementation, including workflow setup and basic system integration.
• Project consulting, quality coordination, and lifecycle support.

The exact scope, deliverables, timeline, and pricing of any engagement are defined in a written proposal, statement of work, or signed agreement, which takes precedence over the general description above.

3. Eligibility and Authority

You represent that you have the legal capacity to enter into a binding agreement. If you are accepting these Terms on behalf of a company or organization, you represent that you are authorized to bind that entity, in which case the Terms apply to that entity as well as to you individually.

Our services are intended for business and professional use. We do not knowingly provide services to individuals who are unable to form legally binding contracts under the laws of their jurisdiction.

4. Acceptable Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use of the site. You agree not to:

• Attempt to gain unauthorized access to any portion of the website, related systems, or connected networks.
• Probe, scan, or test the vulnerability of the website or breach any security measure.
• Upload or transmit viruses, malware, or any other harmful code.
• Use the website to send unsolicited communications or to harvest information about other visitors.
• Misrepresent your identity or your affiliation with any person or entity.

5. Submissions and Inquiries

Any information, document, or material you submit through the website, by email, or during meetings must be accurate to the best of your knowledge and must not contain malicious code, unauthorized advertising, or content that violates the rights of any third party.

We may retain copies of submissions for our records and for ongoing service communication. Confidential information shared in this way is handled under the confidentiality terms of the relevant engagement.

6. Intellectual Property

All content on this website, including text, layout, graphics, logos, downloadable materials, and source code samples, is owned by yuanfanzhituo or its licensors and is protected by applicable intellectual property laws.

You may view and download content for personal or internal business reference, but you may not reproduce, distribute, modify, create derivative works, or commercially exploit any portion of the website without our prior written permission.

7. Service Engagements and Deliverables

Each service engagement is governed by a separate written agreement. That agreement defines deliverables, acceptance criteria, milestones, fees, payment terms, and any confidentiality obligations. In the absence of a specific term in the engagement agreement, the provisions of these Terms apply as a default framework.

Deliverables are deemed accepted when the acceptance conditions set out in the engagement agreement are met, or when the client uses the deliverable in production without raising a written objection within the review period.

8. Fees, Payment, and Taxes

Fees for services are stated in the relevant proposal or agreement and are payable according to the schedule set out there. Unless expressly stated otherwise, prices are exclusive of applicable taxes, duties, and bank or transfer charges.

Late payments may accrue interest at the rate permitted by applicable law, and we reserve the right to suspend ongoing work until overdue amounts are settled.

9. Confidentiality

Both parties agree to keep confidential any information designated as confidential or that should reasonably be considered confidential given its nature. Confidentiality obligations continue for a reasonable period after the end of an engagement and apply to all forms of disclosure, including verbal, written, and electronic.

Standard exceptions apply, such as information that is already public, independently developed, or required to be disclosed by law.

10. Warranties and Disclaimers

Unless a specific warranty is set out in a signed engagement agreement, the website and general service information are provided on an "as is" and "as available" basis. We do not warrant that the website will be uninterrupted, error free, or free of harmful components, and we disclaim all implied warranties, including merchantability and fitness for a particular purpose, to the fullest extent permitted by law.

11. Limitation of Liability

To the maximum extent permitted by law, yuanfanzhituo will not be liable for indirect, incidental, special, or consequential damages, or for any loss of profits, revenue, data, or business opportunity arising out of or related to your use of this website.

Any aggregate liability arising from a specific service engagement is limited as set out in the relevant agreement and, in the absence of such a limit, will not exceed the fees actually paid for the engagement during the twelve months preceding the claim.

12. Indemnification

You agree to indemnify and hold yuanfanzhituo harmless from claims, losses, and reasonable expenses (including legal fees) arising out of your misuse of this website, your breach of these Terms, your violation of any applicable law, or your infringement of any third-party right in connection with your communications with us.

13. Termination and Suspension

We may suspend or terminate access to the website at any time for operational, security, or legal reasons. Service engagements are terminated in accordance with the terms of the relevant agreement, including provisions for cause, convenience, and completion of deliverables.

Sections intended by their nature to survive termination, including those addressing payment, confidentiality, intellectual property, liability, and dispute resolution, will remain in effect after termination.

14. Third-Party Links and Tools

The website may reference or link to third-party sites and tools. We do not control and are not responsible for the content, policies, or practices of those third parties, and any use of them is at your own risk. We encourage you to review the terms and privacy policies of any third-party service before using it.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws applicable to the entity of yuanfanzhituo that provides the relevant services. The parties will first attempt to resolve any dispute through good faith discussion. If a dispute cannot be resolved informally, it will be submitted to the competent court at the seat of the providing entity, unless mandatory law directs otherwise.

Nothing in this section limits either party from seeking interim or injunctive relief to protect its rights.

16. Severability and Entire Agreement

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions remain in full effect. These Terms, together with the Privacy Policy and any signed engagement agreement, form the entire agreement between you and yuanfanzhituo regarding your use of the website and our services, and replace any prior understanding on the same subject matter.

17. Updates to These Terms

We may revise these Terms of Service from time to time to reflect changes in our services, internal processes, or applicable law. Material changes will be highlighted on this page, and continued use of the website after an update indicates acceptance of the revised terms.

For active clients, material changes may also be communicated by email or through the project management channel used for the engagement.